Fintech Escalation Support Specialist

Link-Worldwide is seeking an experienced customer support professional in Valle de Chalco Solidaridad to own the resolution of complex support cases. This role requires strong analytical thinking and the ability to manage escalated issues coming from various channels.

The ideal candidate will have over 2 years of experience in customer support, preferably in fintech or e-commerce. Responsibilities include handling sensitive processes and collaborating with internal teams for effective resolutions.