Opportunity Description
Join Broadridge as a Production Support Analyst where your technical acumen meets client engagement to ensure high availability of business applications in the finance sector. Optimize application performance and support teams with your expertise.
In this dynamic position on the ASTRID team, you'll ensure critical applications for asset servicing operate smoothly through advanced troubleshooting and proactive monitoring. Collaborate as a key liaison with both clients and internal technology teams to drive seamless deployments and resolve incidents promptly. Your role will include performing SQL query analysis and maintaining systematic documentation of processes.
Key Responsibilities:
• Deliver advanced support for client-facing applications
• Conduct system performance checks and diagnostics
• Lead application deployments and validate their stability
• Facilitate incident management and preventive solutions
• Document operational workflows and service improvements...
In this dynamic position on the ASTRID team, you'll ensure critical applications for asset servicing operate smoothly through advanced troubleshooting and proactive monitoring. Collaborate as a key liaison with both clients and internal technology teams to drive seamless deployments and resolve incidents promptly. Your role will include performing SQL query analysis and maintaining systematic documentation of processes.
Key Responsibilities:
• Deliver advanced support for client-facing applications
• Conduct system performance checks and diagnostics
• Lead application deployments and validate their stability
• Facilitate incident management and preventive solutions
• Document operational workflows and service improvements...
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