Opportunity Description
Job Description
How You’ll Make an Impact
- Daily banking requirements including:
- administration and maintenance of direct debit facilities
- processing daily bank uploads
- assisting with QA of auto allocated/unallocated payments
- interactions with Finance team on unreconciled funds
- progressing refunds, SOF confirmations, etc
- adhering to and evidencing mandate specific SLAs/Controls
- Mailbox management across a variety of mailboxes, both internal and external.
- Performing QA on colleagues’ outputs to align with the four-eye post and manual lettering where other team members perform this role.
- Work within agreed metrics, for all operational and customer requirements, including meeting agreed targets and service level agreements
- Consistently records incidents immediately on detection of errors and engages with Risk Partner / Risk Owner to resolve where required.
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