Field Technical Support Specialist Prairie Region

Join Tigercat Industries as a Field Technical Support Specialist covering Alberta, Saskatchewan, and Manitoba. Contribute your expertise to minimize machine downtime and support dealer operations.

This role focuses on offering technical solutions and conducting thorough root cause analyses of failures in equipment. You will work closely with service managers, engineers, and customers while representing Tigercat at industry events to gather valuable insights for product enhancement.

Key Responsibilities:
• Deliver on-site support for dealer technicians facing issues
• Perform root cause analysis and resolve equipment failures
• Collaborate with service teams and various stakeholders
• Aid in new machine deliveries and customer onboarding
• Document technical reports accurately

Requirements:
• Strong knowledge of diesel, hydraulic, and mechanical systems
• Post-secondary degree in mechanical engineering or r...