Field Services Technician

Overview

Req ID:

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Field Services Technician to join our team in COYOACAN, Ciudad de México (MX-CMX), Mexico (MX).

Responsibilities

• Responsible for the on-site integration of company and multi-vendor systems solutions, which may include hardware, software and networking products as well as operating systems.
• Perform on-site and/or remote installation, implementation, configuration, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals.
• Serve as company liaison with client on administrative and technical matters. Interpret clients’ needs and clarify if the responsibility for problem resolution falls to sales personnel, client support representatives...