Field Operations Strategy Manager at Tonal

Elevate operational excellence in field services at Tonal, where innovation meets fitness technology. This managerial role is perfect for leaders focused on enhancing last mile logistics.
Tonal is on the lookout for a seasoned Field Operations & Last Mile Manager. In this pivotal role, you will guide a dedicated team overseeing service provider performance and ensuring operational standards across the U.S. Utilize your experience to develop frameworks for growth and create impactful post-sales service experiences for B2B clients.
Key Responsibilities:
• Lead operational frameworks that drive service improvement
• Ensure high performance within the service provider network
• Use analytics to optimize KPIs related to field operations
• Manage effective cross-functional partnerships to streamline processes
• Advocate for a premium member experience in post-purchase interactions
Requirements:
• 7-10 years in servicing or last mile logistics
• Experience with l...