Fairmont Banff Spa Agent Position

Become a Spa Reservations Agent at Fairmont Banff Springs where stunning scenery meets incredible service. Provide skilled support to guests while managing Spa bookings and communications.
Our vibrant Spa Reservations team is looking for detail-oriented, outgoing professionals eager to grow within the hospitality industry. You’ll enhance your skills in reservations and revenue management while collaborating with multiple departments to maintain high service standards. Your role impacts guest experiences directly at the iconic Castle in the Rockies.
Key Responsibilities:
• Manage Spa reservation communications with guests and teams
• Update and ensure accuracy of daily reports for the Spa
• Collaborate with Spa Sales and Reception teams to achieve goals
• Promote Spa offerings and assist in selecting treatments
• Support additional Spa operational duties as assigned
Requirements:
• Experience with reservations or sales is beneficial
• Knowledge of booking s...