Experience & Content Design Director Role

Join Manulife's team as the Director of Experience & Content Design in Toronto, leading efforts to elevate digital interactions. Focus on strategic user-centered experiences and cohesive design across platforms.

This pivotal leadership role requires a minimum of 10 years in digital design. You will guide product design from research through execution while enhancing content strategy. Collaborate with cross-functional teams to achieve exceptional user experiences and influence key design decisions organization-wide.

Key Responsibilities: • Define the roadmap for future digital experiences • Supervise product design, user testing, and journey mapping • Drive alignment across teams for complex design challenges • Support the evolution of design systems for scalability • Mentor design and content teams in best practices

Requirements: • Over 10 years of experience in digital experience design • Knowledge of Adobe Experience Manager or equivalent CMS • History of d...