Experience & Content Design Director Role

Join Manulife's team as the Director of Experience & Content Design in Toronto, leading efforts to elevate digital interactions. Focus on strategic user-centered experiences and cohesive design across platforms.
This pivotal leadership role requires a minimum of 10 years in digital design. You will guide product design from research through execution while enhancing content strategy. Collaborate with cross-functional teams to achieve exceptional user experiences and influence key design decisions organization-wide.
Key Responsibilities:
• Define the roadmap for future digital experiences
• Supervise product design, user testing, and journey mapping
• Drive alignment across teams for complex design challenges
• Support the evolution of design systems for scalability
• Mentor design and content teams in best practices
Requirements:
• Over 10 years of experience in digital experience design
• Knowledge of Adobe Experience Manager or equivalent CMS
• Histor...