Opportunity Description
Role Profile Description
Country:
Kenya (KE)
Corporate Division:
DHL Express
Role Title:
Gateway Operations Manager
Grade
: K
Department:
Operations
Reports to:
Country Gateway Manager
Overall Role Purpose The Gateway Operations Manager is a key leadership role responsible for managing, coordinating, and optimizing all gateway operations to ensure efficiency, security, and compliance in handling inbound and outbound shipments. This position drives operational excellence, adherence to regulatory requirements, and alignment with DHL Express global standards while delivering superior service quality to customers.
The role also ensures performance targets are met, cascades strategy to achieve DHL Group bottom line objectives, and provides coaching and career development opportunities for team members.
Key Responsibilities
Operational Excellence & Compliance: Oversee gateway activities including import/export clearance, bond st...
Country:
Kenya (KE)
Corporate Division:
DHL Express
Role Title:
Gateway Operations Manager
Grade
: K
Department:
Operations
Reports to:
Country Gateway Manager
Overall Role Purpose The Gateway Operations Manager is a key leadership role responsible for managing, coordinating, and optimizing all gateway operations to ensure efficiency, security, and compliance in handling inbound and outbound shipments. This position drives operational excellence, adherence to regulatory requirements, and alignment with DHL Express global standards while delivering superior service quality to customers.
The role also ensures performance targets are met, cascades strategy to achieve DHL Group bottom line objectives, and provides coaching and career development opportunities for team members.
Key Responsibilities
Operational Excellence & Compliance: Oversee gateway activities including import/export clearance, bond st...
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