Opportunity Description
Short Description
To improve customer satisfaction by offering technical and soft-skill training to BSH dealer staff to increase service quality and competency.
- Conduct HoST (MR, RT, DT: COM & FUN), new model/ Service Advisor Training (SAT L1/L2) to Dealer’s service personnel.
- Monitor & evaluate the training program and trainee’s competency/performance to ensure their service quality and competency meet the BSH standard.
- Conduct Skill Gap Analysis & Training Need Analysis (TNA) to identify and ensure all competency needs within the organization are met and complied.
- To undertake any other projects, task & duties assigned by superior from time to time.
Interested in this opportunity? Apply now through Expertini.
Apply for this Position