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Executive - Business Channels (Operations & Customer Service)

Hong Leong Bank Berhad

Batu Caves, Selangor, Malaysia Full-time July 13, 2026
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Opportunity Description

If you are looking to excel and make a difference, take a closer look at us…

If you are looking to excel and make a difference, take a closer look at us…

Engage with walk in customers for transaction processing followed by need based discussion with customers for cross selling. Recommend Bank’s products and services to customers and responsible for high levels of Customer service and seamless transactions.

Key Responsibilities and Accountabilities

Sales & Service

  • Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
  • Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops; 
  • Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cro...
    • Full-time Information and Record Clerks

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    Opportunity Details

    Location Batu Caves, Selangor
    Country Malaysia
    Type Full-time
    Category Information and Record Clerks
    Posted July 13, 2026
    Deadline August 22, 2026

    About Hong Leong Bank Berhad

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    Hong Leong Bank Berhad

    Batu Caves, Malaysia