ESS Solutions Engineer

Job Responsibilities

• Pre-sales technical support for customer account engagements including the development of documentation/best practices and training to ensure a high-quality design and minimal post sales technical support issues;
• Pre- and post-sales management of technical account engagements as a key member of the sales team to ensure that comprehensive design, installation and operational plans are developed and communicated to drive successful ESS solution adoption and on-going business growth and loyalty;
• Pre-sales technical support for utility scale and commercial business and projects/deals and customized/unique design support to ensure design win and high-quality designs that save customers capital and labor costs;
• Strong engagement and feedback/input to Research and Development and Product Management teams on identified product/technical issues identified along with recommendations for product improvements. Abilit...