Opportunity Description
The Company
Modular Software Ltd. is a privately owned full-service Canadian software manufacturer. Founded in 1977, Modular has established a reputation as an effective and reliable Enterprise Resource Planning (ERP) solution at the forefront of the software industry. With continued advancements to the software, such as Electronic Commerce, Wireless Warehouse, and our next-generation WebSeries Software, the tradition of excellence will continue. Here at Modular, customers deal with the ‘source’ and not just a branch office.
The Opportunity
The candidate will provide software support and resolve any emerging challenges that our clients face with accuracy and efficiency, ensuring excellent service standards and high customer satisfaction.
Key Responsibilities
- Support customers on Modular Software’s proprietary products and solutions.
- Answer, evaluate, and prioritize incoming requests from end-users.
- Identify a...
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