Opportunity Description
Embark on your IT career with Ratehub, Canada's leading finance comparison platform. This hybrid role offers exposure to SaaS management, technical support, and operations.
As a Junior IT and Operations Support member, you will assist employees with onboarding, day-to-day technical issues, and SaaS platform administration. This position is perfect for early-career professionals eager to expand their IT skills beyond basic helpdesk duties. You'll work closely with experienced IT staff and gain hands-on knowledge in a fintech environment.
Key Responsibilities:
• Set up accounts for new hires on Google Workspace
• Handle Tier 1 support tickets including software and device issues
• Execute user provisioning tasks in SaaS platforms
• Provision extensions in the VoIP phone system
• Serve as the first IT contact for brokerage teams
Requirements:
• 1-2 years in IT support or operations
• Familiarity with Google Workspace and Windows 11
• Strong troubleshooting...
As a Junior IT and Operations Support member, you will assist employees with onboarding, day-to-day technical issues, and SaaS platform administration. This position is perfect for early-career professionals eager to expand their IT skills beyond basic helpdesk duties. You'll work closely with experienced IT staff and gain hands-on knowledge in a fintech environment.
Key Responsibilities:
• Set up accounts for new hires on Google Workspace
• Handle Tier 1 support tickets including software and device issues
• Execute user provisioning tasks in SaaS platforms
• Provision extensions in the VoIP phone system
• Serve as the first IT contact for brokerage teams
Requirements:
• 1-2 years in IT support or operations
• Familiarity with Google Workspace and Windows 11
• Strong troubleshooting...
Interested in this opportunity? Apply now through Expertini.
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