Opportunity Description
Elevate customer experiences as Vendasta's Customer Success Manager - Channel Sales in Saskatoon. Contribute to partner onboarding and advocacy while enhancing adoption of our AI-powered platform.
As a full-time Customer Success Manager, you will strengthen partner enablement through structured onboarding and ongoing engagement strategies. This entry-level role focuses on customer satisfaction, platform adoption, and relationship management. You’ll monitor partner usage, provide valuable insights for internal stakeholders, and drive the success of marketplace products and best practices.
Key Responsibilities:
• Deliver structured onboarding sessions for partners
• Monitor usage and proactively engage customers
• Conduct scheduled check-ins to gauge partner satisfaction
• Collaborate with teams to influence product improvements
• Track partner progress and report insights through CRM
Requirements:
• 3-5 years in customer-facing roles, ideally SaaS
• Familia...
As a full-time Customer Success Manager, you will strengthen partner enablement through structured onboarding and ongoing engagement strategies. This entry-level role focuses on customer satisfaction, platform adoption, and relationship management. You’ll monitor partner usage, provide valuable insights for internal stakeholders, and drive the success of marketplace products and best practices.
Key Responsibilities:
• Deliver structured onboarding sessions for partners
• Monitor usage and proactively engage customers
• Conduct scheduled check-ins to gauge partner satisfaction
• Collaborate with teams to influence product improvements
• Track partner progress and report insights through CRM
Requirements:
• 3-5 years in customer-facing roles, ideally SaaS
• Familia...
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