Enterprise AI Architect — Scalable AI Solutions Lead

Genesys Telecommunications Laboratories S. de R.L. de C.V. is seeking a Senior AI Architect in Mexico City to design scalable AI architectures for enterprise customers and to enable high-impact customer experience solutions.

You will translate AI capabilities into measurable business outcomes, align product, engineering, and customer-facing teams, and guide enterprise‑level decision making for long‑term value realization.