Engagement Delivery Director

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Role Summary

Engagement Delivery Director (Program Management Director) is a seasoned program management executive. They lead a team of Program/Project managers tasked with delivery for our most complex, enterprise‑level customers. They are forward‑thinking leaders responsible for hiring, building, and developing outstanding teams tasked with delivering the highest‑quality customer‑facing engagements. They also help ensure the success of these teams while securing the highest CSAT and business outcomes. The Engagement Delivery Director collaborates with other leaders to ensure consistent delivery standard methodologies and influences the overall global engagement and delivery approach. They are responsible for meeting and exceeding business targets, providing leadership with accurate forecasts and metrics, contributi...