Employee Experience Engineer

Overview

Escalation point for complex support issues requiring technical investigation, workflow analysis, or cross-functional collaboration. Perform root cause analysis on recurring issues and identify opportunities to improve employee experience. Provide technical guidance, coaching, and support across workplace technologies. Design, build, support, and optimize automations, integrations, workflows, dashboards, AI solutions, agents, and other technologies that improve productivity and reduce friction. Evaluate emerging technologies and identify opportunities to enhance employee experiences. Monitor solution performance and continuously improve effectiveness, usability, adoption, and operational health. Support the adoption and use of AI technologies, copilots, agents, and intelligent automation solutions. Help employees identify opportunities to leverage AI within their daily work. Design and support AI-powered solutions through configuration, integrations, permissions...