Elite Lifestyle Manager

Position Overview

The role of Elite Lifestyle Manager will partner with the Regional Clienteling Manager to support the execution of key strategic focuses in retention, acquisition, trading across and VIC experiences. As Elite Lifestyle Manager you will be directly responsible for delivering an exceptional client experience and driving incremental sales, working in close partnership with the Clienteling Manager, who is analyzing the data and opportunities across our client database.

Essential Duties & Responsibilities

•Inspire and elevate the New Bond Street client experience dream •Manage 6th floor private appointment space to generate ROI•Support SVIC private appointment preparation, execution and follow up to increase Average Transaction Value •Foster and cultivate relationships with Personal Shoppers and Stylists •Spearhead and oversee RL programmes •Support trade across business development (Home, Collection, Purple Label, RRL, Polo, Kids)•Recruit new high potentia...