Education Customer Care Specialist - Onboarding

BMC Software is seeking an Education Customer Care Representative to provide first-contact support for BMC Helix Learning customers. The role involves handling customer queries related to education, processing course actions, and ensuring service level objectives are met.

Key functions include managing education cases and facilitating effective communication with customers and internal departments. Ideal candidates should possess strong communication skills and be adept at multitasking. This position may require occasional business travel.