eCommerce Specialist - Video Chat, DC, (Orlando, FL) - Bench Full Time

Do you have a passion for providing world class Guest Service?

Join the Disney Central Team as an eCommerce Specialist - Video Chat!

eCommerce Specialist - Video Chat Cast Members are entrusted with the responsibility of assisting Guests with their accessibility needs! They provide support for the Guests with account set up, general questions regarding their vacations, and Guests concerns regarding using the many services available for Guests with disabilities visiting the Walt Disney World Resort. In this role, you will also support Guests with their digital experience through the website and in the My Disney Experience application.

Cast selected for this role will attend a paid training class where you will participate in multiple performance assessments. The operating hours of Disney Central are Sunday through Saturday, 06:45 a.m. to 11:15 p.m. This is an hourly position in an inbound contact center located at Disney Central in Orlando, Florida.

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