eBanker - Pierre or Mitchell BankWest Location

Scope of Job:

Provide exceptional customer service, via all on-line, electronic, Virtual Teller, and telephone communication channels, in accordance with all BankWest philosophies and policies. Process internal and external customer transaction requests in an efficient, accurate, and timely manner. Responsible to perform all related work responsibilities consistent with the standardized procedure and compliance requirements of the Bank.

Primary Duties:

Respond accurately, friendly, and enthusiastically to incoming customer service inquiries and requests through all communication channels for the Enterprise.

Process teller transactions efficiently and accurately through the Virtual Teller; balancing daily.

Perform and document requested customer maintenance, provide service support including; account changes, balance inquiries, funds transfer, wire transfer and on-line banking support.

Develop expertis...