E-commerce Service Desk Analyst: Incident & API Support

Empresa líder is looking for an E-commerce Service Desk Analyst in Bogotá, Colombia, to provide operational and technical support for digital platforms. The candidate will monitor incidents, ensure documentation, and participate in incident reviews.

With at least 3 years of experience in E-commerce support and a mandatory English proficiency of 70+, you will be integral in ensuring operational continuity and a consistent digital employee experience.