E-commerce Customer Success Manager Role

Elevate your career as a Customer Success Manager with a renowned eCommerce agency. Support client portfolios and enhance growth through strategic advertising solutions on Amazon.
This role invites a Customer Success Manager to nurture a portfolio of consumer brands, ensuring strong client retention and uncovering growth opportunities. You will serve as a trusted partner by combining analytical skills with strategic execution to help clients maximize their Amazon advertising and retail performance.
Key Responsibilities:
• Cultivate growth for a strategic account portfolio
• Formulate account plans and success metrics
• Conduct business reviews with insights and recommendations
• Pinpoint expansion opportunities to enhance retention
• Connect advertising results with retail and inventory trends
Requirements:
• 5+ years experience in account management
• Expertise in Amazon advertising and retail programs
• Proven track record in agency or eCommerce envir...