E-Com Platform Coordinator

KION NA SCS Spare Part Webshop - Be the IT Owner of the KION NA SCS Spare Part Webshop as part of the Ecommerce Platform Team following KION SAP Commerce Cloud Platform directives. Work close with the KION NA SCS Spare Part Webshop Business Product Owner and KION ADO Platform.

Responsibilities

• Change Management - work in close alignment with the KION SAP Commerce Cloud Service Owner and Architect, manage the Dematic NA Spare Part Roadmap following the Business PO and BT Global Process Owner requirements, coordinate with stakeholders to clarify scope and budget, work with IT Demand Management & Business Partnering and ensure that their processes are followed, drive the implementation of the Dematic NA Backlog items and ensure the solution fits into the KION IT Target Architecture, Processes and KION SAP Commerce Cloud solution design.
• Incident Handling - react to incoming incidents for the complete Platform during your business hours, handle tickets f...