Duty Manager – Guest Experience Leader (Hotel On-Site)

Crowne Plaza Queenstown in Queenstown, NZ, seeks a Duty Manager to lead the front office team on-site in a full-time role aligned with IHG standards. You will oversee check-in/out, guest requests, and incident response, while coaching staff, managing rosters, and coordinating with maintenance, F&B and housekeeping to drive guest satisfaction and loyalty.

LCQ and Managers Certificate are valued; training is provided.