Dr.Scholl Customer Service Representative - French & English Speaker

We're Hiring: Customer Service Agent - French SpeakerAt Netzon Group, we're growing fast—and we're looking for motivated Customer Service Agents to join our International Team in Barcelona.If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you.About the RoleAs a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You'll be representing one of our clients dedicated to healthy feet.Your MissionCustomer Advocate: Ensure our clients needs and concerns are addressed effectively and efficiently.Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to customers.Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone, email, chat and social media).Problem Solver: Analyse customer issues, identify root c...