Opportunity Description
Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
Two shifts available for this role:
11:45am - 8:15pm Monday through Friday
OR
11:45am - 8:15pm Monday through Thursday 8:30am - 5:00pm Saturday
GENERAL FUNCTION:
Under general supervision, the Dispute Intake Analyst provides outstanding customer service while capturing accurate customer account and transaction information.
The Dispute Intake Analyst plays a crucial role in delivering exceptional customer service while managing complex dispute scenarios . Under general supervision, the Analyst will service inbound phone calls from customers and bankers in a call center environment to assist customers needing to file a dispute or check on the status of a previously filed dispute. This may include specialized disputes, including denied clai...
Two shifts available for this role:
11:45am - 8:15pm Monday through Friday
OR
11:45am - 8:15pm Monday through Thursday 8:30am - 5:00pm Saturday
GENERAL FUNCTION:
Under general supervision, the Dispute Intake Analyst provides outstanding customer service while capturing accurate customer account and transaction information.
The Dispute Intake Analyst plays a crucial role in delivering exceptional customer service while managing complex dispute scenarios . Under general supervision, the Analyst will service inbound phone calls from customers and bankers in a call center environment to assist customers needing to file a dispute or check on the status of a previously filed dispute. This may include specialized disputes, including denied clai...
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