Dispatch-Focused Customer Service Representative

Advance your career with Charger Logistics as a Customer Service Representative in Brampton. This role centers on freight coordination and customer interaction for optimal service delivery.
Charger Logistics is looking for a motivated Customer Service Representative for its Brampton office. This position emphasizes dispatch operations, allowing you to build strong relationships, solve problems, and analyze data effectively. Become the main contact for customers while overseeing freight movement and managing daily priorities.
Key Responsibilities:
• Coordinate inbound and outbound freight for daily operations
• Build solid relationships with customers, brokers, and carriers
• Analyze data to negotiate rates for profitability
• Communicate discrepancies regarding service levels and documentation
• Organize logistics activities, including shipment tracking
Requirements:
• Minimum 2 years in trucking or dispatch experience
• Background in Supply Chain Manageme...