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Director, Strategic Analytics (Go-to-Market)
Mastercard Data & Services
Opportunity Description
JOB DESCRIPTION
This role sits within the Experience & Disputes (E&D) Go‑to‑Market (GTM) organization and is responsible for driving analytics‑led value articulation across Sales and Account Management–led customer engagements. The Director, Strategic Analytics will enable confident, consultative conversations by delivering performance insights, ROI storytelling, and data‑backed value narratives that accelerate product adoption, expansion, and renewals.
This is a hands‑on individual contributor role requiring deep expertise in analytics within the payments ecosystem—particularly authorization optimization, fraud mitigation, dispute and chargeback reduction, and operational risk management. The role bridges advanced analytics with commercial storytelling, translating complex data into actionable customer and executive‑ready insights.
Role
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Our Purpose
Title and Summary
Director, Strategic Analytics (Go-to-Market)OverviewThis role sits within the Experience & Disputes (E&D) Go‑to‑Market (GTM) organization and is responsible for driving analytics‑led value articulation across Sales and Account Management–led customer engagements. The Director, Strategic Analytics will enable confident, consultative conversations by delivering performance insights, ROI storytelling, and data‑backed value narratives that accelerate product adoption, expansion, and renewals.
This is a hands‑on individual contributor role requiring deep expertise in analytics within the payments ecosystem—particularly authorization optimization, fraud mitigation, dispute and chargeback reduction, and operational risk management. The role bridges advanced analytics with commercial storytelling, translating complex data into actionable customer and executive‑ready insights.
Role
...
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