Director Operations - Facilities

My client is seeking an experienced, operationally driven Account Director to lead a high-performing client services portfolio within one of Canada’s fastest-growing facility services organizations.

This is not a traditional desk-based account management role. This position requires a leader who can confidently manage enterprise client relationships, lead and develop Account Managers, oversee multi-million-dollar portfolios, and step directly into operational challenges when needed.

The successful candidate will be equally comfortable leading executive business reviews with VP-level stakeholders and visiting client sites after hours to understand operational issues firsthand. This role demands accountability, presence, leadership, and a deep understanding of commercial facility services.

The Opportunity

Reporting directly to the Vice President, Client Services, the Account Director will oversee the full Account Management function for a...