Director of Product, Colleague Enablement

**Description:**

**The Opportunity**

Hyatt Hotels Corporation seeks a Director of Product Management, Colleague and Personalization Enablement, to own the product strategy, roadmap, and delivery of digital capabilities that enable colleagues to deliver more personal, efficient, and context-aware service across on-property, contact center, and emerging guest personalization experiences. This leader will work in a highly matrixed organization that includes multiple business units and product teams across the enterprise. Working in close partnership with business leaders, this Director will identify areas of opportunity, develop product strategies across Digital channels and products, define success metrics, ensure stakeholder buy-in, and more. The role requires strong digital product leadership, comfort with ambiguity, experience translating enterprise strategy into colleague-facing products, and the ability to balance guest personalization, operational feasibility, dat...