Director of operations - restaurant

Responsibilities

Analyze budget to boost and maintain the restaurant's profits

Evaluate daily operations

Monitor revenues to determine labour cost

Monitor staff performance

Plan and organize daily operations

Recruit staff

Set staff work schedules

Supervise staff

Train staff

Determine type of services to be offered and implement operational procedures

Balance cash and complete balance sheets, cash reports and related forms

Conduct performance reviews

Organize and maintain inventory

Ensure health and safety regulations are followed

Participate in marketing plans and implementation

Leading/instructing individuals

Address customers' complaints or concerns

Provide customer service

Manage events

Qualifications

Education: College/CEGEP

Experience: 3 years to less than 5 years

Certification...