Director of IIC Ops Strategic Initiatives and Change Enablement

Responsibilities

Strong strategic planning and development of long‑and‑short‑term strategies Delivery of robust reporting to show progress against our strategy and corresponding KPIs Facilitate strategic ideation sessions and annual planning to support the delivery of initiatives Partner with portfolio manager to ensure that the Insurance portfolio continues to align to the overall strategy execution. Effectively communicate with department leaders, project sponsors, senior leadership and colleagues to create consensus on key objectives and strategies for assigned projects. Provide leadership within a culturally diverse cross‑functional team with a customer‑first attitude. Ensure high‑quality staff with the highest caliber of critical skills are hired within the organization; evaluate, coach and motivate staff so that they can achieve their objectives. Appropriate use of Human Resource tools, practices and resources to assist in staff management while coaching and assisting di...