Director of Customer Success at Moody's

Elevate customer satisfaction as the Assistant Director of Customer Success Management at Moody's. Lead strategic initiatives, manage client relationships, and drive solution adoption in a collaborative environment.

At Moody's, the Assistant Director will spearhead post-sales support for clients using RiskIntegrity for IFRS 17. This role requires 5-8+ years of experience in client-facing positions within insurance or financial sectors. Ideal candidates will possess strong knowledge in IFRS 17 standards and excellent analytical skills to provide tailored solutions.

Key Responsibilities:
• Build relationships with actuarial and finance stakeholders
• Manage the client lifecycle from onboarding to renewal
• Lead implementation and training for actuarial workflows
• Conduct business reviews aligned with client objectives
• Support upsell and cross-sell initiatives for clients

Requirements:
• 5-8+ years in insurance ...