Director Of Client Services Management Toronto

Elevate your career as a Director of Client Services Management within a leading facility services organization in Canada. This role demands strategic account oversight and team leadership with direct client engagement. You will guide a skilled team while managing extensive enterprise accounts, fostering robust relationships with VP-level stakeholders, and tackling operational challenges directly.

This position requires a blend of strategic insight and hands-on management to drive service excellence and profitability in client interactions.

Key Responsibilities

• Oversee full account management for client relations and performance.
• Develop and lead teams of Account Managers and Service Specialists.
• Foster executive-level relationships with major accounts.
• Drive account renewals and mitigate risks strategically.
• Provide detailed reporting to executive leadership on account health.

Requirements

Full-time Other-General

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