Director, Customer Experience & Operations

PLUXEE MEXICO is looking for a Customer Care & Operations Director responsible for leading customer support services and operational execution. The role involves fostering a customer-centric culture and ensuring high-quality service delivery through effective management of teams and processes.

The ideal candidate will have over 10 years of experience in operations and customer service, excellent leadership skills, and proficiency in digital solutions. A hybrid work model is available, encouraging innovation and teamwork.