Director, Corporate Trust Client Services

Job Description
A large financial client is building out a new team for client success within its Corporate Trust division. The ideal candidate will have a strong background in Corporate Trust, with hands-on experience serving as a main escalation point for clients. This team will sit within operations and handle all aspects of corporate trust for highly-complex portfolios. You’ll focus on driving client satisfaction, resolving complex issues, and improving service delivery at the root cause, working across internal teams (Product, Operations, Risk, Legal). The role requires strong executive communication, problem-solving, and relationship management, with the ability to manage difficult situations while maintaining trust and urgency.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified ...