Director, Client Management And Enterprise Growth Toronto

Join Miratech as the Director of Client Management and Growth, where you will enhance enterprise client relationships and drive business renewal initiatives in a adaptable work setting. This influential role requires a seasoned leader to oversee net revenue retention and create impactful strategies for client expansion. You will lead a dedicated team, design structured engagement playbooks, and actively participate in driving upsell opportunities with enterprise clients. Your leadership will empower the team to deliver remarkable customer experiences and drive measurable business results. Key Responsibilities

Manage renewal and expansion performance for managed services Create structured playbooks focused on value-driven engagement Lead and develop a client management team for client success Foster trusted partnerships through strategic engagement Collaborate with internal teams to align customer goals Requirements

Proven success in driving renewals and expansions Exp...