Opportunity Description
About the Role
:This role is part of the Product Management team in Service technology and as a Digital Product Analyst you will support some of our important products and technology initiatives and priorities. This fast-paced role will help drive and execute on key initiatives that will enable our service teams to deliver value and drive client retention.
What You Will Do:
Bring product priorities to life through a clear articulation of a user’s journey, behaviors, needs, and pain points.
Facilitate E2E delivery process from identification of use cases, user story creation through acceptance, validation to go-live.
Collaborate with internal business teams to obtain and prioritize analytic requirements and communicate required data models for enhancements to IT teams.
Articulate and able to explain complex product issues to different audiences and leadership levels.
Focus on gathe...
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