Opportunity Description
RESPONSIBILITIES
Support and adoption
- Ensure the stability and availability of the software factory's services and tools
- Adhere to platform SLA within a Follow-The-Sun (FTS) support model
- Operate services in compliance with security regulations
- Communicate effectively regarding incidents and planned releases
- Assist application teams in adopting CI/CD best practices
- Support teams in using provided CI/CD tools
Development and evolution of the offering
- Develop prototypes and run Proof of Concepts (POCs) for new tools
- Install, upgrade, and maintain tools and environments
- Reduce support workload through automation and chatbot solutions
- Contribute to Microsoft Azure Public Cloud platform evolution
- Define and implement monitoring KPIs (SLOs/SLAs/SLIs) and track performance ...
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