Opportunity Description
Join a dynamic IT Support Center as a Desktop Support Technician on a 1099 contract basis. You will provide essential onsite support, troubleshoot issues, and facilitate customer resolutions.
We are seeking a skilled Desktop Support Technician with at least 18 months of IT experience. Your role involves interacting with customers, documenting troubleshooting steps, and collaborating with supervisors to ensure service consistency. Candidate must have strong knowledge of Windows operating systems, Microsoft Office, and desktop hardware support.
Key Responsibilities:
• Provide first and second level customer problem resolution
• Communicate status and resolutions of reported issues
• Maintain comprehensive updates within the ticketing system
• Install and support various Windows operating systems
• Perform preventative maintenance on computers and printers
Requirements:
• Background in Computer Science or related field
• Minimum 18 months of IT experience req...
We are seeking a skilled Desktop Support Technician with at least 18 months of IT experience. Your role involves interacting with customers, documenting troubleshooting steps, and collaborating with supervisors to ensure service consistency. Candidate must have strong knowledge of Windows operating systems, Microsoft Office, and desktop hardware support.
Key Responsibilities:
• Provide first and second level customer problem resolution
• Communicate status and resolutions of reported issues
• Maintain comprehensive updates within the ticketing system
• Install and support various Windows operating systems
• Perform preventative maintenance on computers and printers
Requirements:
• Background in Computer Science or related field
• Minimum 18 months of IT experience req...
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