Desktop Support Specialist — Mac/Windows Expert with Benefits

HCLTech in Mexico City is seeking a hands-on Desktop Support Specialist to provide technical assistance for Windows and Mac users, troubleshoot issues, and maintain hardware and software. You will respond to tickets, document resolutions, and support users across the organization.

The role requires strong problem-solving, clear communication, and the ability to work independently or as part of a team; certifications are a plus, with a comprehensive benefits package including life and medical