Desktop Support Senior Associate-Field Tech

Req ID:

NTT DATA seeks a Desktop Support Senior Associate-Field Tech to join the team in Mexicali, Baja California (MX-BCN), Mexico (MX). Performs trouble-shooting, parts replacement, system upgrades, basic deployment, and repair on desktops, notebooks, and printers.

• Identifies potential issues that could adversely impact end user experience and takes corrective actions
• Proficient in Windows operating system
• Skill set is required; additional certifications for various hardware platforms may be required

• Strong knowledge of Windows operating
• Solid client service skills