Opportunity Description
Join Magnet Forensics as a Desktop Support Analyst focused on hands-on internal customer service. Provide vital tech support to employees and ensure smooth system operations.
In this role, you will handle a range of technical issues while assisting Magnet Forensics employees with their desktop needs. With at least two years of experience in infrastructure support, you will install, manage, and troubleshoot computer systems. Your troubleshooting skills, knowledge of operating systems, and ability to document processes will be heavily utilized in this position.
Key Responsibilities:
• Install and manage desktop systems effectively
• Troubleshoot technical issues via the ticketing system
• Document internal procedures and user articles
• Perform system audits and configuration updates
• Monitor systems and verify hardware integrity
Requirements:
• Bachelor’s Degree or Diploma in Computer Science
• Over 2 year...
In this role, you will handle a range of technical issues while assisting Magnet Forensics employees with their desktop needs. With at least two years of experience in infrastructure support, you will install, manage, and troubleshoot computer systems. Your troubleshooting skills, knowledge of operating systems, and ability to document processes will be heavily utilized in this position.
Key Responsibilities:
• Install and manage desktop systems effectively
• Troubleshoot technical issues via the ticketing system
• Document internal procedures and user articles
• Perform system audits and configuration updates
• Monitor systems and verify hardware integrity
Requirements:
• Bachelor’s Degree or Diploma in Computer Science
• Over 2 year...
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