Opportunity Description
Job Title: Desktop Support Engineer
Location: Gurugram, Haryana
Budget: 3 LPA to 3.6 LPA
Job Type: Full-time
working Days: 6days
Experience: 1.6 years
Job Summary:
We are seeking a skilled and self-motivated Desktop Support Engineer to join our IT team. The ideal candidate will have hands-on experience in managing Outlook and Office 365 environments, handling hardware and basic network troubleshooting, and working confidently with both remote and on-site users. The candidate should be well-versed in ticketing tools, service level agreements (SLAs), incident resolution, and service requests.
Key Responsibilities:
Support for Outlook, Office 365, Windows desktops Hardware and basic network troubleshooting Handle Tickets, SLAs, incidents, and service requests Perform remote and on-site technical support Conduct root cause analysis and resolve escalations Manage desktop patching and updates Handle domain joins...Interested in this opportunity? Apply now through Expertini.
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