Opportunity Description
Lead customer service excellence as a Department Head at Giant Tiger in London, Ontario. Oversee operations, mentor staff, and ensure compliance while engaging with the community.
As a Department Head at Giant Tiger, you'll manage daily operations, focusing on customer service in departments like cash, softgoods, hardgoods, or grocery. Your role includes training associates, supervising team members, and resolving customer complaints efficiently. You will actively contribute to inventory management and merchandising activities, ensuring policies and guidelines are upheld throughout the store.
Key Responsibilities:
• Ensure high customer service standards in assigned departments
• Train and communicate policies to department associates
• Manage ordering and replenishment of merchandise
• Lead merchandising activities and inventory management
• Open and close the store on a rotating basis
Requirements:
• 1-3 years retail management or keyholder experience
• ...
As a Department Head at Giant Tiger, you'll manage daily operations, focusing on customer service in departments like cash, softgoods, hardgoods, or grocery. Your role includes training associates, supervising team members, and resolving customer complaints efficiently. You will actively contribute to inventory management and merchandising activities, ensuring policies and guidelines are upheld throughout the store.
Key Responsibilities:
• Ensure high customer service standards in assigned departments
• Train and communicate policies to department associates
• Manage ordering and replenishment of merchandise
• Lead merchandising activities and inventory management
• Open and close the store on a rotating basis
Requirements:
• 1-3 years retail management or keyholder experience
• ...
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