Data Center Operations Leader - Finland

Responsibilities

• Lead all data center operations for the new DC region in Finland, ensuring safe, reliable, and efficient operations.
• Define and execute the long‑term operational vision and roadmap in collaboration with global infrastructure partners, continuously improving operational maturity and scalability.
• Build, develop, and retain a high‑performing organization through mentoring, leadership development, and an optimized staffing model aligned to uptime and global business requirements.
• Design, implement, and govern robust operational processes and systems, ensuring full compliance with certifications, security standards, audit requirements, and documented SOPs, MOPs, and EOPs.
• Own service delivery outcomes by defining KPIs, exceeding SLAs/OLAs, and leading incident, escalation, and crisis management with clear stakeholder communication.
• Manage vendor relationships and negotiations, contribute to budget plann...