Data Analyst, Transcripts APAC (Mandarin Workflow)

About the Role

Grade Level (for internal use): 08. The Transcripts APAC (Mandarin) team is at the forefront of revolutionizing how critical financial information, specifically Mandarin-based conference call transcripts, is processed and delivered to S&P Global clients. Leveraging advanced speech recognition and editing tools, this team ensures real-time, high-quality output, playing a pivotal role in delivering essential insights to the global market.

Responsibilities & Impact

• Primarily responsible for the collection and high-quality conversion of Mandarin financial reports into English transcription documents, ensuring timely delivery.
• Independently manage projects and workflows, consistently delivering high-quality outputs within established deadlines.
• Conduct in-depth data analysis for allocated projects, driving workflow and procedure improvements through findings and stakeholder engagement.
• Actively troubleshoot issues...